
Frequently asked questions.
Planning a wedding can come with a lot of questions and we’re here to make it easier.
Here are some answers to the things couples ask us most.
Still unsure? Just reach out. We’re happy to chat!
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Simply fill in our contact form and let us know what you're looking for. We’ll get back to you with availability, package info, and next steps.
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We aim to deliver your full gallery within 4 to 6 weeks, but during peak periods, it may take up to 12 weeks as stated in our contract. We always prioritise quality and want you to receive the best.
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We only deliver the final set of edited images. RAW files are not included. If you have any feedback on the edits, feel free to reach out — we’re always happy to work with you toward a solution.
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Absolutely. Just let us know your needs — whether it’s adding more hours, combining studio and outdoor shoots, or bundling maternity and newborn sessions.
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We’ll keep a close eye on the forecast and work with you to reschedule if needed, or find a sheltered alternative nearby. POP studio can be an alternative as well - woohoo!
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You’ll receive your images via a private online gallery for easy viewing and download. We also include a keepsake box with 16GB USB and we will courier it to you.
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Yes, absolutely! We’re happy to schedule a Zoom call to discuss your wedding plans, photography needs, and answer any questions you might have. Just drop us a message to arrange a time that works for you.
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We accept PayNow to our UEN or bank transfer. A 50% deposit is required to secure your booking, with the remaining 50% due within 3 days after the shoot date.
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At Present On Pixels, our style is natural, emotive, and timeless. We focus on capturing real moments as they unfold — your laughter, quiet glances, tight hugs, and all the in-betweens that make your story yours.
Our editing is clean, soft, and true-to-tone — enhancing the moment without over-stylising it. We want your photos to look and feel just as good years from now as they do today.
Whether it’s a wedding, a maternity shoot, or a playful family session, we aim to create imagery that’s both heartfelt and honest — moments that feel like you.
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Absolutely! We love bringing your ideas to life. Whether you have a specific theme, mood, or concept in mind, we’re happy to collaborate and customise the shoot to reflect your vision. Just share your thoughts with us — we’ll take it from there!